How to Create an Online Survey with Formet
Build professional surveys with rating scales, NPS, matrix questions, and analytics. Free for unlimited responses.
Before you start
- A free Formet account
Choose your survey type
Decide what you're measuring: Customer Satisfaction (CSAT), Net Promoter Score (NPS), Employee Feedback, Market Research, or Academic Study. This determines your question types.
Create from template or scratch
Use a survey template from the template library or start blank. Templates come pre-configured with appropriate question types and logic.
Add question types
Use the right field type for each question: Rating fields for satisfaction scales, radio buttons for single-choice, checkboxes for multi-select, matrix fields for grid questions, and text areas for open-ended feedback.
Set up logic and branching
Add conditional logic to route respondents through relevant questions. For example, if a user rates satisfaction below 3 stars, show a "What can we improve?" text field.
Distribute and analyze
Share via link, email, or embed. View responses in your dashboard with charts and summary statistics. Export to Google Sheets or CSV for deeper analysis.
Frequently Asked Questions
Are surveys free to create?
Yes. Formet's free plan includes unlimited forms (including surveys) and unlimited submissions. No credit card required.
Can I make surveys anonymous?
Yes. Simply don't include any personally identifiable fields. Submissions are recorded without tracking identity.
What analytics do I get?
View response counts, completion rates, average ratings, response distribution charts, and individual responses. Export for deeper analysis.
Can I add an NPS question?
Yes. Add a rating field and configure it as a 0-10 NPS scale. Formet tracks your NPS score across responses.