Troubleshooting Guide

Fix Form Emails Landing in the Spam Folder

Missing crucial lead notifications because they end up in your junk folder? Discover why this happens and how Formet guarantees delivery.

Fix This with Formet

The Problem

Why this is a frustrating issue for businesses.

When a user submits a form, the notification email gets flagged by Gmail/Outlook as spam. This causes massive delays in lead response times, ultimately costing sales.

Common Causes:

  • •The form software is sending emails using unauthenticated IP addresses.
  • •Missing SPF, DKIM, or DMARC records on your sending domain.
  • •The email content looks "spammy" or contains too many generic links.
  • •You are sending emails "From" the submitter's address (spoofing) instead of your own.

The Solution

How Formet solves this natively, without hacks or expensive workarounds.

Guaranteed Deliverability with Formet

1

Formet uses highly-reputable, dedicated email delivery infrastructure.

2

All notifications are cryptographically signed with authenticated DKIM/SPF records.

3

Emails are sent from verified Formet domains, entirely avoiding spoofing triggers.

4

Support for connecting your own SMTP or utilizing direct Slack/Webhook notifications as an alternative.

Stop Fighting with Your Forms

Join Formet today and let us handle the technical infrastructure so you can focus on building your business.

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